Frequently asked questions

You’ve got questions—we’ve got clarity.

Here’s everything you need to know before applying for Traci’s

premium branded app + private community platform.

What exactly is included in the setup fee?

The $10,000 setup covers full configuration of your branded mobile app (Apple + Android), private community platform (including free and paid tiers), onboarding automation, access permissions, and up to 20 hours of content migration from your current platform.

Do I need to already have a paid community to apply?

No—but you do need a clear offer, an existing audience, and a plan to monetize or scale your community. We work with both established educators and those ready to level up their infrastructure before a major launch.

What happens if I need more than 20 hours of content migration?

No problem. We’ll assess your current setup and provide a custom quote for larger-scale migrations, data imports, or advanced content structuring.

How long does the setup process take?

Once your application is approved, we’ll guide you through our white-glove onboarding process. Most platforms are fully configured and ready to launch within 6-8 weeks.

What platform powers the backend?

Your branded app and CRM are powered by Lighthouse Software Suite (a GoHighLevel-based system). Traci’s team handles the strategy, configuration, and concierge-level execution—so you get all the functionality without the tech headaches.

Can I add courses, chat, or affiliate tools?

Yes. Your platform supports private communities, paid memberships, chat threads, courses, affiliate tracking, funnels, and more. This is your all-in-one ecosystem—customized to fit how you operate.

How does payment work—and when does billing begin?

To reserve your spot, you'll submit a $5,000 deposit. The remaining $5,000 setup balance is due 30 days later, regardless of onboarding progress. Your first $6,000 monthly payment will be due 45 days after your application is accepted, or at the time of launch—whichever comes first. We’ve structured this to ensure clear timelines, mutual accountability, and a smooth path to launch.

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